Responsible Gaming
Introduction
At 222 Port Place, we believe that gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Online pokies and casino games are games of chance designed for fun and excitement. While we provide these services, we're committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties.
Age Verification
You must be at least 18 years of age or the legal age for gambling in your state or territory to use our services. Australia's legal gambling age is 18 years old across all jurisdictions. We strictly enforce age verification to protect minors from gambling-related harm.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your gambling behaviour, it may be time to seek help:
- Chasing losses by gambling more to try to win back money you've lost
- Gambling with money you cannot afford to lose
- Hiding or downplaying your gambling activities from family and friends
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious, irritable, or depressed when you're not gambling
- Constantly thinking about gambling or planning your next gaming session
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Borrowing money or going into debt to finance gambling
- Using gambling as an escape from problems or negative emotions
Self-Help Tools
We provide the following tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account
- Loss Limits: Set a maximum amount you're willing to lose during a specific time period
- Reality Checks: Receive periodic reminders during play sessions about how long you've been gambling and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a period of time (ranging from days to years)
- Session Time Limits: Set a maximum duration for each gaming session
- Account Closure: Permanently close your account if you decide to stop gambling
Support and Help Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
Services include counselling, information, and referrals to local support services across all Australian states and territories.
International Support
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Confidential support for anyone affected by problem gambling.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for problem gambling in Canada.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Confidential assistance and referrals to treatment services.
Call to Action
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support—trained counsellors are available 24/7 and completely confidential. Contact Gambling Help Online at 1800 858 858 or visit their website to access resources, live chat, or counselling services.
Remember: gambling should only ever be entertainment. If it's causing you distress or affecting your life negatively, help is available and recovery is possible.